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Office Online Server Showing “Unhealthy” Status

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*UPDATE*

The new version of Office Online Server released on 11/17/2016 has these health fixes in place.

If you are still getting a OneNoteMerge health error in the event log like this:

<?xml version=”1.0″ encoding=”utf-16″?>
<HealthReport xmlns:xsd=”http://www.w3.org/2001/XMLSchema” xmlns:xsi=”http://www.w3.org/2001/XMLSchema-instance”>
<HealthMessage>WebOneNoteWatchdog reported status for OneNoteMerge in category ‘Ping’. Reported status: OneNote Merge Ping test failed. OneNoteMerge.exe not available to execute merge</HealthMessage>
<Severity xsi:nil=”true” />
</HealthReport>

 

Then you will need to install the X64 version of the Visual Studio Runtime : https://www.microsoft.com/en-us/download/confirmation.aspx?id=40784

 

 

Problem:

Office Online Server (OOS) shows that the servers are in a Unhealthy status. This status will even occur on a new farm with default settings.

Unhealthy

Cause:

The OOS product team has identified a few different health checks that are failing and causing the status message to show unhealthy.

Solution:

The OOS product team is in the process of correcting the health checks in an upcoming patch for OOS. We do not have a timeline on when this will be released, but this blog will be updated when the patch is available.

 

*The healthStatus message should not be a indication of functionality of a OOS farm.


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